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Service User Involvement |
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The individuals who use the services that you provide should be at the heart of your operation. By ensuring that service users have a voice in the design, development, delivery and review of services, organisations can ensure that actual, not perceived needs of service users are met. This also ensures that service users feel empowered and engaged, which will also yield personal benefits for them.
eNgender Associates have experience in developing peer research methodologies, a unique way of undertaking action research. We can deliver peer research training to organisations, or develop peer research methodologies with service users directly, to give them the skills to undertake the research both now and in the future.
We can also help with:
- reviewing current arrangements for service user involvement
- auditing levels of engagement
- develop strategies for enhancing service user involvement
- develop business case scenarios for increasing service user involvement.
- evaluations which reflect on how well the needs of service users were met
We have been commissioned by Voluntary Action Sheffield to deliver their Service User Involvement course as part of their annual training programme |
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